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Knowledge Base
Browse our knowledge base to find answers to your questions. You can also search for specific topics using our search form.
Get in touch
If you can't find what you're looking for, you can contact us. We're always here to help.
Browse our Topics
Browse our knowledge base to find answers to your questions.
Get in touch with us
Can't find what you are looking for? No worries, Our staff is always here to help you solve the problems you are facing.
Submit a ticket
Frequently asked questions
Below you will find answers to the questions we get asked the most about our products.
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What is the Suku support portal, and how can it assist me?
The Suku support portal is a platform designed to address your inquiries and issues related to Suku services. Here, you can find quick solutions, access user guides, and easily reach our support team.
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How can I register for the support portal?
To register for the support portal, visit the "Log In" page and click on the "Create New Account" option. You can complete your registration by filling in the required information. Afterward, you can log in to your account and start asking your questions.
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How soon can I expect a response to my support tickets?
Response times for your support tickets typically range from 15 to 30 minutes, depending on our workload. We are continuously working to streamline the support process and enhance the customer experience.
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Do you send notifications when my support ticket is answered or updated?
Yes, when there is a change in the status of your support ticket, we send a notification email to the email address registered in the system.